FAQ

Have a question? You're in the right place. Browse our FAQs below or get in touch with us directly.

How do I place an order?

Browse our products, add your favorites to the cart, and proceed to checkout.

Do you deliver?

We offer pick-up only at this time.

When must I order by?

For a Friday pick-up, your order must be placed by 12pm (noon) on the Wednesday of the same week. If you order after this cut-off, your order will be available for Friday the week after. 

When can I pick up?

Pick-up is available every Friday between 7am to 6pm. 

Where is pick-up?

Mount Roskill. The exact location will be sent with your order confirmation.

What if I have dietary requirements?

We offer eggless options. Check product descriptions or our allergen information for more details. 

How do I contact you?

Reach us via email or our contact form. We aim to respond within 1-2 business days. 

What is the shelf life?

Our brownies should be consumed within 3–4 days of pick-up if stored in an airtight container.

Should I eat them warm or cold?

Both! They can be eaten warm or cold, depending on your preference.